IT Administrator

We’re looking for a passionate and motivated IT Administrator to join our growing team. We want a team player who is driven and willing to learn to accompany us on our mission of playing a vital role in the digital transformation sweeping the MENA region.

The IT Administrator will be responsible for investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company’s IT systems, and carrying out routine configuration and installation of IT solutions.

Who we are:

At ZenHR, delighting our customers is our passion! We are an award-winning cloud-based HRMS that caters to the full HR value chain from the “acquire” stage to the “retire” stage. a group of young and passionate people who are dedicated to providing cutting-edge technology, continuously researching and implementing new HR trends that cater to the needs of employers in the MENA region. Despite the numerous obstacles that we face, we see them as possibilities. We understand that rather than making excuses for the existing status quo, we must challenge it. If you want to make a difference in the HR world, ZenHR is the place for you. Our people shape ZenHR’s culture, therefore our strategy and success are built on our employees. In our hiring process, we prioritize equal employment opportunities, diversity, women empowerment, and inclusion, ensuring that we attract and retain A-players from various backgrounds.

What we offer

• Flexible working hours and remote/work-from-home option
• Health insurance coverage from day one at ZenHR
• Catered lunch served daily
• Access to online and in-person Mental Health sessions
• A Zen work atmosphere
• Great culture and amazing people to work with and learn from

What you'll be doing:

•  Install and configure software and hardware
• Manage network servers and technology tools
•  Maintain and update documentation of procedures and configurations.
•  Manage the entire purchase of inventory related to hardware, software, and other IT supplies
• Develop and maintain vendor relations
• Recommend software and hardware solutions comprising upgrades and new acquisitions
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups, and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
•  Immediate gathering of essential information related to any kind of breaches and assess the risk of harm, safeguard assets from cameras, barcoding, and access points
• Update and maintain the accuracy of the fixed asset register and update it timely on ZenHR

Who you are:

• Bachelor’s degree in Information Systems, Computer Science, or any related field
• 3+ years of experience in a similar role
• System administration and IT certifications in Linux, Microsoft, or other network-related fields are a plus

This is an exciting opportunity to join a scaleup that already is a leader in the region. Learn more at: www.ZenHR.com