HR Operations Specialist

Role Summary

The HR Operations Specialist is responsible for executing core HR administrative and operational processes, ensuring accuracy, compliance, and efficiency across the employee lifecycle. This role plays a key part in maintaining HR data integrity, supporting onboarding and offboarding, and ensuring smooth day-to-day HR operations across locations.

Key Responsibilities

1. Employee Lifecycle Management

• Execute onboarding and offboarding processes end-to-end
• Prepare and manage employee documentation (contracts, offers, letters)
• Coordinate with internal stakeholders (IT, Facilities, Finance) for employee setup
• Ensure timely completion of all joining and exit requirements

2. HR Administration & Personnel

• Maintain and update employee records and HRIS systems
• Handle personnel files in compliance with labor laws and audit requirements
• Manage attendance, leaves, and related documentation
• Issue HR letters (salary certificates, experience letters, etc.)

3. Payroll & Benefits Support

• Support payroll processing through accurate data input and validation
• Coordinate with finance on payroll changes (new hires, exits, deductions)
• Assist in benefits administration (medical insurance, social insurance, etc.)
• Manage employee inquiries related to payroll and benefits

4. Compliance & Audit

• Ensure all employee documentation is complete and audit-ready
• Support internal and external audits (quarterly/annual)
• Maintain compliance with local labor laws and company policies
• Track and close documentation gaps proactively

5. HR Operations Efficiency

• Identify areas for process improvement and automation
• Support implementation of HR policies and SOPs
• Ensure adherence to SLAs for HR services
• Contribute to improving employee experience through efficient service delivery

Qualifications & Requirements

• Bachelor’s degree in HR, Business Administration, or related field
• 2–3 years of experience in HR Operations / Personnel / HR Admin
• Strong knowledge of labor law and HR processes
• Experience with HRIS systems and Microsoft Excel
• High attention to detail and strong organizational skills
• Ability to handle confidential information with integrity