Customer Service Representative

Job Summary:

We are looking for organized and customer-focused Customer Service Representatives to join our team. The ideal candidates should have strong communication and organizational skills, with the ability to manage customer orders, invoices, and daily follow-ups efficiently.

Key Responsibilities

• Upload and process invoices and customer orders accurately and on time.
• Contact customers and follow up on their orders.
• Conduct daily follow-ups with customers to ensure their requests and orders are handled properly.
• Ensure all assigned tasks are completed within the required timelines.
• Coordinate with the Sales, Operations, and relevant teams when needed.
• Maintain clear and accurate records of customer orders and related activities.
• Address customer inquiries and ensure a smooth customer experience.

Requirements

• Preferably female candidates.
• Strong communication and interpersonal skills.
• Excellent organizational and follow-up skills.
• Ability to manage multiple tasks and meet deadlines.
• Good attention to detail and accuracy.
• Ability to work effectively as part of a team.

Location :Egypt-NasrCity