CP Case worker

Terre des hommes - Lausanne is seeking Two qualified CP Case worker based in Bekaa (Baalbek and Hermel districts).

Job Purpose / Main Functions:

In local contexts, the CP case worker acts with the conflict-affected children, youth, families, and their social environment through a global approach in order to:

• Provide individual case management for all CP cases in accordance with all case management steps and related tools and procedures.

• Provide ongoing support to families and caregivers, foster and alternative care systems.

• CP Case Worker will liaise directly with other service providers working within the communities where the project is implemented and facilitate referrals to other service providers (health including Mental health, Shelter, NFIs and /or legal providers, etc.).

• Directly communicate effectively with other caseworkers and service providers as part of conducting individual CP case management.

• Ensure that Survivor Centered Approach Guiding principles are maintained and enforced while working with survivors including in safe spaces for women and girls.

In an ethical approach, the CP case worker helps to create conditions for children, youth, and their families to have the means to be active in their development and to strengthen the social links and solidarity where they live but also to enhance their resilience.

Job Duties & Responsibilities:

Case Management:

• Identify individual CP cases through regular presence in the community and accept referrals from other agencies and community partners

• Conduct initial (rapid) assessments for CP cases and prioritize them according to risk level.

• Develop case plans that respond to needs addressed in initial and comprehensive assessments and seek the support of the supervisor when necessary.

• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.

• Regularly monitor and support CP cases through home visits, providing guidance, advice, and emotional support, community mediation, and referrals.

• Work with supervisors and managers to arrange CP case conferences for complex cases and ensure children receive multidisciplinary support.

• Manage cases in line with CP Standard Operational Procedures (SoPs) and inter-agency Guidelines adhere to standard documentation processes and follow best practice guidance.

• Apply the National SoPs for case management, while using Best Interests Assessments (BiA) and Best Interests Determination (BiD) procedures when are requested or needed.

• Ensure Do No Harm analyses are carried out and the principle of Do No Harm is observed and upheld in all the engagements of the CP Case Worker.

Data Management:

• Regularly document cases using case notes and other agreed-upon forms.

• Update databases / CPIMS+ to ensure a comprehensive record of the case.

• Ensure that data collection and storage respect data protection protocols and confidentiality principles.

• Regularly provide field reports, protection monitoring reports, and reports related to project progress to your line manager.

Coordination and representation:

• Directly communicate effectively with other caseworkers and service providers in order to advocate, collaborate, and make referrals according to the best interests of children.

• Regularly attend CP case management meetings and relevant case conferences at the field level.

• In addition to the CP case management team, collaborate closely with other members of the Child Protection team and GBV team ensuring smooth coordination and referrals.

Organizational Policies:

• Respects the Tdh’s Global Code of Conduct (GCD), Child Safeguarding Policy (CSP), Prevention from Sexual Exploitation and Abuse Policy (PSEA), and Policy on Gender and Diversity and its principles of child protection, ensuring the policy’s implementation and prompt notification of the CSP/PSEA Focal Point with any information regarding potential breachs of the policy.

• Is aware of, abides by, and promotes the practices and values set out in all other Tdh policies and procedures such as the Internal regulations, Standard Operating Procedures, and other policies.

• Participate actively in weekly and monthly coordination meetings with the line managers.

Other:

• Support the other teams and his/her line manager

• Undertake all other duties that may be requested by the line manager and that are compatible with the job.

Job Requirements:

• Academic Background:

Bachelor's Degree in a relevant field (Psychology, social work…). Master’s degree is a plus but not mandatory.

Only candidates with related/relevant educational backgrounds will be considered eligible for the recruitment process of this position.

• Experience:

At least 2 years of relevant work experience, preferably with an INGO

• Technical Competencies:

1. Good knowledge in CP and GBV

2. Able to deal with adolescent girls and boys from different backgrounds

3. Experience working with caregivers

4. Quality, monitoring and reporting

5. Innovation and Development

6. Computer skills

7. Respect for the institutional framework

• Other Skills:

1. Good communication and facilitation skills

2. Self-management

3. Mission orientation

4. Teamwork

5. English and Arabic (written, read and spoken)

6. Driving license (mandatory)