Customer Service Representative

Role Overview:

We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease.

What We’re Looking For:

• Exceptional communication skills and a natural ability to multitask
• A commitment to customer satisfaction and fostering strong relationships
• Proficiency in computer systems and software
• Ability to remain calm and composed under pressure
• Strong problem-solving skills and a keen attention to detail
• A positive, ethical attitude with a proactive approach
• Previous customer service experience is preferred
• Fluency in English is essential

What We Offer:

-Competitive salary

-Comprehensive health insurance

-Ongoing learning and development opportunities

-A friendly, inclusive and supportive work culture

-Performance bonus strategy

Working hours/days:

Rotational shifts with two days off a week.

Shift timings between 1:00PM and 1:00AM Local time.

Overtime may be requested based on urgency and business needs.