Core Banking -Section Head

Job overview

• Manage all business applications in the bank to ensure uninterrupted operations of all aspects of banking.
• Working closely with business users and discuss requirements.
• Examine day to day issues confronted by business users and provide consultancy in resolving them. Also act as a most important second level support for troubleshooting application related issues.
• Play a major role in supporting front office staff with instant application solutions.
• BANSK Core Banking Knowledge.

Key responsibilities

• Install, configure and troubleshoot on Core banking system,
• To ensure EOD/EOM and EOY are smoothly execute and ready for next working day.
• Provide high quality, support services on applications mentioned above.
• Identify and recommend appropriate IT solutions in improving internal processes.
• To coordinate with vendor to get latest update of User Manual and application.
• Coordinate with Technology team to conduct system hardening, system penetration test, version or patch management upgrade and planning,
• To identify and ensure all key component related to Core Banking system are always available and backup,
• Coordinate business team to simulate and resolve the issue,

Capabilities and experience

• Bachelor degree graduated in computer science.
• Good knowledge in SQL (PL/SQL is preferable), Oracle Forms and Reports.
• 9 years experiences in the field of Banking/Business application support under BANKS.
• Excellent customer support skills.
• Strong analytical and creative problem solving skills to resolve highly complex business application issues and create new products and business applications
• Good leadership skills to mentor, oversee, and lead team members.
• Good interpersonal skills to interact with business users, vendors, management, and team members.
• Excellent analytical and communication skills,
• Ability to work independently and as part of a team.