Head of Product Design

At Classera, we are on a mission to revolutionize education through technology. From our global headquarters in Silicon Valley to our expanding presence across more than 40 countries, we are transforming how learning happens in schools, universities, and training centers worldwide. With a user base exceeding 10 million, we are a trusted partner for governments, ministries of education, private institutions, and organizations striving to deliver engaging, inclusive, and effective learning experiences.

Our platform blends a Learning Management System (LMS), Training Management System (TMS), virtual classrooms, AI-powered analytics, gamification, and robust content tools to form a comprehensive, next-generation learning ecosystem. With offices in North America, the Middle East, Africa, and Asia, we operate with a deeply global perspective but a local touch in every market we serve.

Position Overview

We are looking for a highly experienced and visionary Design Lead to shape the user experience for our Higher Education (HE) product stack. This individual will be based in Cairo and work cross-functionally with teams spread across continents. The ideal candidate is a design expert with a proven track record of creating elegant, user-centered digital experiences in complex environments.

In this IC3/IC4 level role, you will be responsible for setting and executing the design vision for Classera's Higher Education solutions. This includes guiding UX strategy, design operations, UI consistency, accessibility compliance, and mentoring other designers across the team.

What You Will Do

Lead Design Strategy & Execution

• Own the end-to-end UX and UI design process for Classera's Higher Education products.
• Translate product vision into user-centered design strategies and interfaces.
• Drive UX research initiatives to understand the behaviors, needs, and pain points of adult learners, administrators, and educators.
• Partner with Product Managers and Engineering leads to define goals, scope, and design deliverables for upcoming features.

Design Operations & Systems

• Establish and maintain scalable design systems and pattern libraries tailored for HE.
• Run regular design reviews, critique sessions, and design quality audits.
• Set up and manage workflows using tools like Figma, Zeplin, Adobe XD, InVision, Miro, and Jira.
• Ensure responsive and accessible design standards (WCAG 2.1 compliance) are met across all touchpoints.

Leadership & Mentorship

• Mentor junior and mid-level designers, fostering a culture of design excellence and user empathy.
• Promote collaboration across design, product, engineering, content, and QA teams.
• Advocate for user-centered design principles and practices throughout the organization.
• Provide executive-level reporting and design rationale to stakeholders.

Cross-functional Collaboration

• Work closely with content strategists, localization experts, front-end developers, instructional designers, and customer support to deliver cohesive user journeys.
• Participate in agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Contribute to product OKRs by aligning design work with business impact.

Who You Are

Education

• Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Visual Communication, Interaction Design, or a related discipline.

Professional Experience

• Minimum 5 years of hands-on product design experience with a digital product company.
• At least 2 years in a lead or senior role, preferably in edtech, SaaS, or enterprise software.
• Strong portfolio demonstrating your process and design thinking across responsive web and mobile applications.

Technical Skills

• Deep understanding of UX research methods (surveys, usability testing, personas, journey maps).
• Fluency in modern UI design and prototyping tools: Figma (preferred), Adobe XD, Sketch, InVision.
• Familiarity with front-end development basics: HTML, CSS, and their implications on design.
• Experience working with accessibility standards (ADA/WCAG) and localization challenges.

Soft Skills & Competencies

• Clear, concise, and persuasive communicator.
• Strong leadership and team collaboration instincts.
• Resilient problem-solver who thrives in fast-paced environments.
• Detail-oriented but able to zoom out to high-level vision.
• Passionate about education and digital inclusion.

Tools You Will Use

• Figma (Design + Prototyping)
• Zeplin or Avocode (handoff)
• Miro (whiteboarding)
• Jira & Confluence (task/project management)
• Slack (daily communication)
• Google Workspace (Docs, Sheets, Slides)

Career Path & Growth Opportunities

• This role is positioned as IC3/IC4 with opportunities to move into a Design Manager or Product Design Director track.
• Access to global learning initiatives, internal mentorship programs, and executive exposure.
• Opportunities to shape Classera’s design culture and make a direct impact on millions of learners.

Cultural Fit

At Classera, we are learners ourselves. We value curiosity, adaptability, and inclusivity. We are global by presence but local in empathy. Our team includes former teachers, engineers, designers, and entrepreneurs—all working toward a common purpose: transforming lives through learning.

We are agile, fast-moving, and not afraid to fail forward. If you love big challenges and care about education equity, you will thrive here.

Work Environment

• Based in Classera’s Cairo office (hybrid structure).
• Collaborative, multicultural teams spread across MENA, Europe, Asia, and the Americas.
• Flexible hours and emphasis on outcome-based performance.