Customer Support Intern

Key Responsibilities:

1. Call customers to verify and confirm order details, delivery addresses, and payment methods before processing.

2. Cross-check customer information and product selections to ensure accuracy and avoid errors in fulfillment.

3. Maintain a positive and professional tone during calls, ensuring customers feel valued and well-informed.

4. Address any simple questions or concerns customers may have about their orders, products, or delivery timelines.

5. Log call outcomes and update order statuses or customer records in the system promptly and accurately.

Qualifications:

Any related field.