ERP Support - Intern

Job Purpose

The ERP Support Intern will support the implementation, testing, and enhancement of ERP systems while gaining hands-on exposure to business operations across Finance and Inventory functions. The role involves assisting users, supporting business process improvements, and contributing to digital transformation initiatives within a collaborative environment.

Principal Responsibilities & Accountabilities

• Assist in ERP implementation, configuration, testing, deployment, and post-go-live support activities
• Collaborate with the ERP Support team to analyze business requirements and resolve system-related issues
• Support Finance and Inventory users in understanding and improving ERP processes and workflows
• Provide first-line user support and assist in delivering user guidance and training when required
• Participate in testing activities, including data validation and User Acceptance Testing (UAT)
• Prepare and maintain system documentation, user guides, and process-related records
• Support ERP enhancements and digital transformation initiatives in collaboration with cross-functional teams
• Perform other duties as assigned by the ERP Support team

Qualifications

• Senior-year students or fresh graduates in Business Informatics, Business Information Systems (BIS), Management Information Systems (MIS), Computer Science, or related disciplines with a business focus
• Basic understanding of ERP concepts and interest in enterprise systems, particularly Odoo and Oracle ERP
• Familiarity with Finance, Inventory, Supply Chain, or accounting processes is an advantage
• Exposure to academic or practical projects related to ERP systems, databases, or process automation is preferred
• Understanding of accounting workflows such as Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and Inventory Management is a plus
• Strong analytical, problem-solving, communication, and teamwork skills
• Strong organizational skills and attention to detail

Skills

• Learning Agility & Adaptability
• Communication & Interpersonal Skills
• Analytical Thinking & Problem Solving
• Collaboration & Teamwork
• Attention to Detail
• Time Management & Organization

What You'll Gain

• Hands-on experience with enterprise ERP platforms, including Odoo and Oracle ERP
• Exposure to real business operations across Finance and Inventory functions
• Mentorship and guidance from experienced ERP professionals
• Opportunity to contribute to digital transformation and process improvement initiatives
• Practical experience in business analysis, system implementation, testing, and user support
• Enhanced understanding of ERP best practices and cross-functional business processes

Program Highlights:

• 1-month internship program
• Fully onsite experience
• Dedicated mentor assigned throughout the internship
• Hands-on exposure to real projects and day-to-day activities
• Opportunity to learn from experienced professionals
• Certificate of completion awarded upon successful completion of the program