SMEs Relationship Intern -Cairo

Overview

The SMEs Internship will take charge of overseeing and expanding a portfolio of small and medium-sized enterprise (SME) clients. Your role will involve ensuring that all their financial requirements, such as deposits, transactions, trade finance, and borrowing, are adequately addressed, while fostering robust, long-lasting relationships that aid in the company’s growth and success.

What You´ll Do

· Shadow and support Relationship Officers in understanding client needs and helping develop tailored financial solutions.

. Assist in monitoring an existing portfolio of SME clients and tracking satisfaction and engagement metrics.

. Conduct research on client organizations to help identify key decision-makers and growth opportunities.

. Support the team in following up on client inquiries and escalating concerns appropriately.

.Contribute to identifying upselling and cross-selling opportunities through market and client analysis.

. Help maintain internal records, reports, and CRM data to ensure accurate client information.

. Analyze market trends and competitor offerings to support the team's business development efforts.

. Collaborate with internal teams on delivering seamless client experiences.

What We're Looking For:

Currently pursuing a Bachelor's degree in Finance, Business Administration, Economics, or a related field (3rd or 4th year).

Strong interest in financial services, SME banking, or relationship management.

Excellent communication and interpersonal skills.

Analytical mindset with attention to detail.

Ability to work in a team environment and manage tasks proactively.

Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Fluency in Arabic and English is a plus.

What You'll Gain

Real-world experience in SME financial relationship management.

Mentorship from experienced professionals in the microfinance and banking sector.

A certificate of completion and potential consideration for full-time roles upon graduation.