After-Sales Engineer

Key Responsibilities:

• Provide technical support and after-sales service for blowing and filling machines.

• Troubleshoot machine faults and support corrective and preventive maintenance activities.

• Diagnose technical issues and perform root-cause analysis.

• Support customers in improving machine performance, efficiency, and product quality.

• Prepare technical reports and document service activities.

• Coordinate with production, quality, and maintenance teams to resolve technical issues.

• Ensure compliance with quality management systems and safety procedures.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field.

• Previous experience in FMCG, carbonated soft drinks, or bottled water companies.

• Proven experience with blowing and filling machines.

• Experience with Krones, KHS, Sidel, SMI, SIPA, or SACMI machines is preferred.

• Previous experience in technical support, quality assurance, production, or after-sales service is an advantage.

• Knowledge of plastic manufacturing processes, injection molding, and plastic product applications is a plus.

• Familiarity with quality management systems and root-cause analysis techniques.

• Good command of English, especially technical writing and reporting.

• Proficiency in Microsoft Office, particularly Excel and PowerPoint.