Telesales Agent

About Cartona:

We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers and seamless ordering and fulfillment experience through digitizing the traditional trade market.

Job Summary

The Telesales Agent will be responsible for driving sales through effective communication and relationship-building with potential customers. This role requires a proactive approach to identify prospects, understand their needs, and provide tailored solutions that align with our products and services.

Key Responsibilities

• Conduct outbound calls to potential customers to generate sales leads.
• Build and maintain strong relationships with clients to encourage repeat business.
• Understand customer needs and tailor product offerings accordingly.
• Meet or exceed sales targets and performance metrics.
• Document interactions with customers and update the CRM system.
• Collaborate with the sales team to develop strategies for improving sales processes.
• Stay informed about product updates and industry trends.

Required Qualifications

• 1-3 years of experience in telesales or a related field.
• Proven track record of achieving sales targets.
• Bachelor's degree