Corporate System Administration

About Us:

Premier Business Solutions (PBS) is a premier outsourcing and consulting firm specializing in operational support for U.S.-based mortgage, financial, and real estate companies. Founded in 2015 in collaboration with Premier Lending, PBS was created to provide cost-effective, high-quality talent that enables businesses to scale efficiently while maintaining operational excellence. We offer expertise in mortgage processing, accounting, HR, compliance, IT support, and various back-office functions, helping our clients optimize workflows and reduce costs. Our team, based in Jordan, consists of highly skilled professionals trained to meet U.S. industry standards and deliver exceptional service. As we continue to expand our client base, we are looking for top-tier talent to join our growing team and support our mission of bridging global expertise with U.S. business needs. Currently, Premier Lending is seeking a Corporate Administrator.

Job Summary:

The Corporate Administrator is responsible for the deployment, administration, and maintenance of company IT systems. This role works closely with management and HR on employee onboarding/offboarding, vendor management, and IT support. The Corporate Administrator ensures seamless user access, IT security, and equipment management across U.S. and Jordan operations.

Top Responsibilities:

• Set-up users within 72 hours and working closely with HR to ensure smooth transition

• Assist in troubleshooting issues with various vendors/investors within 24 hours

• Manage and maintain US and Jordan equipment

• Remove users from Premier’s systems upon termination.

• Setting up workstations with computers and devices for Amman Team.

Key Responsibilities:

1.IT System Administration & User Management

• Manage Office 365 administration, including user accounts, licenses, security settings, and email configurations.

• Administer Microsoft Intune for device management and security policies

• Assist employees with account setups, password resets, troubleshooting login issues, and access control.

• Implement and maintain security policies, including Multi-Factor Authentication (MFA) and Conditional Access policies.

• Deploy, manage, and secure Windows devices in a corporate environment.

• Manage app deployment, configuration, and updates for corporate devices.

• Enforce security policies for devices, including encryption, antivirus, VPN, and remote wipe capabilities.

2.Vendor & Software Management

• Oversee onboarding and offboarding of vendors, ensuring compliance with company policies.

• On/off-boarding vendors, Maintain and update the vendor list and inform relevant departments of any changes.

• Track software licenses, subscriptions, and user assignments to ensure compliance and cost efficiency.

• Manage contracts, renewals, and vendor service agreements.

3.Branch & Equipment Management

• Handle onboarding and offboarding of branches, including internet setup, shredding services, and utilities.

• Maintain an inventory of corporate IT equipment, including laptops, equipment, and accessories.

• Ensure all active corporate equipment is properly assigned, tracked, and updated in the asset management system.

• Create and manage shipping labels for equipment distribution and returns.

• Track and maintain Certificates of Insurance (COI) for branches, ensuring timely renewals.

4.General IT Support & Process Improvement

• Assist employees with technical issues related to Office 365, email, VPN, and corporate systems/accounts.

• Document IT processes, policies, and user guides to improve efficiency and support.

• Continuously evaluate IT operations and recommend improvements or automation to enhance workflow.

• Monitor and maintain security protocols across IT systems to prevent unauthorized access or data breaches.

• Manage patch deployment process and track all software activities

• Perform other duties and projects as assigned.

Qualifications Requirements:

• Fluent in English (Speaking and Writing)

• Bachelor’s degree in information technology, Computer Science, Business Administration or related field

• Experience in IT administration, system administration, or corporate IT support is a plus

• Experience in Microsoft 365 administration is a plus

• Experience in Azure Active Directory, Azure AD Connect, and PowerShell scripting for automation and troubleshooting is a plus

• Strong proficiency in Microsoft Word and Excel.

• Strong organizational skills, attention to detail, and ability to multitask.

• Proactive, cooperative and dependable worker.

What We Offer:

• Competitive pay
• Comprehensive training, ongoing support, and development opportunities.
• The chance to work with a reputable U.S.-based Mortgage Banking company.
• Opportunities for growth within a company that values teamwork, development, and innovation.