City Lead

Job Summary:

As a City Lead for Sulaymaniyah, you will act as the city chief, spearheading all operations within the capital. From strategizing sales campaigns to ensuring flawless logistics execution, you will be at the heart of Lezzoo’s success. Leading diverse teams across Sales, Marketing, Logistics, and Accounting, you will collaborate closely with regional department heads to align city-level execution with Lezzoo’s overarching strategies.

Key Responsibilities:

Collaborate with regional heads to build and guide city-specific teams in Sales, Marketing, Logistics, and Accounting.

Develop and oversee localized sales and marketing strategies with a focus on youth engagement and new product launches.

Ensure efficient sales processes, monitor team performance, and manage key accounts in Sulaymaniyah.

Gather and act upon customer feedback to ensure high satisfaction and alignment with local needs.

Streamline accounting workflows, reduce payment delays, and optimize cash management in coordination with regional teams.

Enhance logistics operations, from driver recruitment to rider satisfaction, and engage with warehouse teams for improvements.

Strengthen localized communication with customers, working with support teams to ensure quick and efficient responses.

Foster an inspiring and cohesive work environment that reflects Lezzoo’s values and builds high-performing teams.

Leverage data-driven insights for decision-making and knowledge sharing with regional teams.

Seek strategic partnerships, engage with local government entities, and anticipate market trends to position Lezzoo as a leader in Sulaymaniyah.

Oversee team training, manage crises effectively, and strategize opportunities for city expansion.

Work closely with the tech team to roll out new technological features, ensuring proper training and communication at the city level.

Optimize the use of Lezzoo’s in-house POS system among Sulaymaniyah businesses and collaborate with the B2B team to support FMCG suppliers and partners.

Champion sustainability and community outreach initiatives to establish Lezzoo as a socially responsible brand in Sulaymaniyah.

Requirements:

Proven leadership and team management experience.

Strong analytical and decision-making skills, with a focus on data-driven insights.

Exceptional communication and collaboration abilities.

Experience in sales, marketing, logistics, or related fields is highly preferred.

Passion for innovation, community impact, and scaling operations.