Account Manager

Department: Account Management

Location: Erbil, Iraq

Duration: Full-time

Working Days/Hours: 5 Days/Week, 8 Hours/Day

Role Overview:

As an Account Manager, you will be responsible for fostering long-term client relationships while driving business growth. You will also be responsible for managing accounts to ensure client satisfaction. You will act as a strategic partner to our clients, understanding their needs and delivering tailored solutions to enhance their experience and maximize revenue potential.

Roles & Responsibilities:

• Manage a portfolio of key accounts to ensure long-term success and growth.
• Build and maintain strong client relationships to foster trust and loyalty.
• Act as the main point of contact for clients, addressing their needs promptly.
• Resolve client issues quickly and effectively to ensure satisfaction.
• Supervise account representatives to drive sales performance.
• Track and report on account status, sales, and business performance.
• Keep accurate client records, including contracts and renewals.

Skills & Requirements:

• Proven experience in Sales or Account Management roles.
• Proficiency in Microsoft Office and familiarity with digital communication tools.
• Excellent communication and negotiation skills.
• Excellent organizational and multitasking abilities.
• Ability to work under pressure, handle crises effectively, and deliver results within deadlines.
• Excellent written and verbal communication skills in Kurdish, Arabic, and English.