Logistics Supervisor

We are looking for a Logistics Supervisor to join our team in Erbil city.

Contract: Full-Time, Fixed Term

Working Days/Hours: 09:00AM - 06:00PM, five days a week.

Job Summary:

As a Logistics Supervisor, you will be responsible for overseeing daily logistics operations and lead our team to ensure efficient, timely, and cost-effective deliveries. You will also be responsible for coordinating fleet activities, managing logistics staff, optimizing routes, and ensuring full alignment with Lezzoo’s high operational standards.

Responsibilities:

• Lead, train, and supervise logistics coordinators, dispatchers, and delivery drivers to ensure smooth daily operations.
• Monitor staff performance and provide ongoing feedback.
• Oversee vehicle scheduling, route planning, and dispatching to ensure timely and efficient deliveries.
• Coordinate daily logistics activities, including order fulfillment, returns, and special delivery requests.
• Maintain strong coordination between warehouse, customer service, and fleet teams.
• Ensure accurate recordkeeping of fleet logs, delivery reports, and inventory movement.
• Track and report on logistics KPIs, identifying gaps and proposing improvements.
• Quickly address any delivery or operational issues, such as delays, vehicle breakdowns, or customer complaints.
• Ensure compliance with safety regulations and internal policies.

Requirments:

• Previous experience in Logistics Roles, especially as a Logistics Supervisor.
• Fluency in Kurdish and Arabic, English language proficiency is a plus.
• Time management skills with the ability to handle multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Excel, Google Sheets, and logistics/dispatch software.
• Excellent problem-solving skills and the ability to make quick, effective decisions.
• Strong understanding of local delivery logistics and routes.
• Flexibility to work extended hours or weekends when operationally required.