HRMS Manager

Job Scope:

The HRMS Manager is responsible for governing and managing enterprise-level HRMS platforms across the group. The role ensures system efficiency, seamless integration with other enterprise systems, regulatory compliance, and alignment with HR operations and business objectives.

Job Requirements:

Education: Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field, Master’s degree in HR Management, Information Systems, or MBA is preferred

Experience:

• 5–7 years of experience in HRMS administration or HR technology management
• Proven experience in implementing and managing enterprise-level HRMS platforms
• Hands-on experience with system upgrades, integrations, and data migration projects
• Strong understanding of HR processes and best practices across multiple HR functions

Languages:

Fluency in Arabic, French, and English (written and spoken) is mandatory

Professional Knowledge:

• HRMS Platforms: Expertise in Workday, SAP SuccessFactors, ADP, or similar systems
• HR Processes: End-to-end HR lifecycle (recruitment, onboarding, payroll, benefits, performance, L&D, offboarding)
• Data Analytics: HR analytics, dashboards, and reporting tools (Power BI, Tableau)
• Compliance: Labor laws, data privacy regulations, and audit requirements
• Cybersecurity: Data protection principles and security protocols
• Project Management: Knowledge of project management methodologies

Main Competencies

• Strong problem-solving and analytical skills
• High standards in data accuracy, integrity, and security
• Strategic thinking aligned with business and HR objectives
• Continuous process improvement mindset
• Change management and stakeholder engagement capabilities
• Leadership and influence across all organizational levels
• Excellent communication skills bridging technical and business perspectives
• Adaptability in fast-paced, multi-project environments
• Customer service orientation with focus on user experience

Duties & Responsibilities:

• Define and execute the HRMS strategy aligned with HR digital transformation goals
• Lead end-to-end HRMS implementations, upgrades, and module rollouts
• Design and oversee system architecture and integrations with ERP, payroll, time & attendance, and benefits platforms
• Develop advanced HR analytics dashboards, reports, and predictive workforce models
• Ensure compliance with labor laws, data privacy regulations, and audit requirements
• Lead change management initiatives, including communication and adoption strategies
• Manage the HRMS budget, including licenses, implementation, and maintenance costs
• Evaluate emerging HR technologies and AI-driven solutions
• Optimize HR processes through system automation and digitalization
• Oversee multiple HRMS projects ensuring timely and cost-effective delivery
• Identify and mitigate system risks; establish business continuity and disaster recovery plans
• Provide Tier-2 and Tier-3 HRMS user support and manage escalations
• Configure and maintain HRMS modules, system settings, and user access rights
• Ensure data governance through audits, validation, and data quality controls
• Develop and deliver HRMS training programs, user manuals, SOPs, and knowledge base content
• Conduct system testing, UAT coordination, and quality assurance activities
• Generate HR metrics, KPIs, and management reports