Sales Account Manager

About FORM Corporate / Couture

FORM is a leading uniform designer and manufacturer in the Middle East, renowned for excellence in image wear. With a 35-year legacy rooted in bespoke and couture fashion, we are committed to quality craftsmanship, signature custom designs, and outstanding customer care. Our clientele includes 5-star hotels, premier restaurants, schools, and creative design projects across the MENA region.

About the Opportunity

This is a full-time on-site role for a Sales Account Manager located in Amman. The Sales Account Manager will be responsible for day-to-day account management, customer service, lead generation, and communication to ensure customer satisfaction and sales growth. You should be comfortable working in an agile environment and have the ability to “take the wheel” when necessary.

Main Responsibilities

• Develop and maintain strong relationships with existing and potential clients in the hospitality industry across the MENA region.

• Utilize ERP and CRM systems to effectively manage client accounts, track sales activities, and forecast future opportunities.

• Expand our client database through proactive prospecting and networking efforts.

• Collaborate with internal teams to develop tailored solutions and communications that meet client requirements.

• Prepare and deliver compelling sales presentations and proposals to align client requirements with company standards.

• Negotiate contracts, close deals, and ensure smooth execution of orders towards achieving periodical target(s).

• Provide timely and accurate sales reports and forecasts to management.

• Participate in industry events, trade shows, and conferences to network with potential clients and stay up to date of industry developments.

Qualifications

• Bachelor’s degree in business administration, marketing, or related field.

• 5+ Years of sales experience within the hospitality industry, preferably in 5 Star hotels.

• Proficiency in ERP and CRM systems, with the ability to leverage technology to drive sales effectiveness.

• Strong understanding of sales methodologies and market dynamics.

• Excellent communication, negotiation, and presentation skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• Detail-oriented with strong organizational and time management skills.

• Willingness to travel as needed.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Paid Time Off
• Sales commission