PROJECT OFFICER

Terre des hommes - Lausanne is seeing a qualified Project Officer based in Zahle.

Job Purpose / Main Functions:

The Project Officer is responsible for supporting the implementation and follow-up of the multi-purpose cash intervention in the Bekaa region, ensuring timely and effective delivery of services to beneficiaries.

The role focuses on:

• Supervising field staff and ensuring delivery of results, including escalating operational risks and monitoring performance gaps.

• Monitoring the quality of implementation, consistency and safe delivery of implementation in the field

• Leads the process of cash distribution planning and ensures proper documentation and accountability processes.

• Ensuring full compliance with sector and MoSA standards and guidance.

In coordination with the Bekaa Protection Manager, the Field Officer acts as the link between activity-level implementation and plays a critical role in ensuring high-quality program delivery that deliverables are met on time, given the time constraints of this emergency project. The protection manager maintains overall responsibility and accountability of the project.

Duty Details

Team Management

• Provides direct supervision, coaching, and daily follow-up to the field staff to ensure identification and selection of cases for MPCA

• Ensures regular field presence through planned site visits, on-the-job coaching, and direct monitoring of activities to maintain quality and accountability.

• Ensures program activities are implemented in line with project targets, timelines, donor requirements, and quality standards.

• Monitors staff performance, identify capacity gaps, and coordinates with the Protection Manager and HR to address performance concerns when needed.

• Consolidates daily/weekly field updates, qualitative and quantitative achievements, challenges, operational risks, and data from direct reports and communicates them regularly to the Protection Manager.

• Ensures efficient utilization of staff time, project resources, and operational tools throughout field implementation.

Quality Assurance & Technical Alignment

• Ensures that all project activities are implemented in line with organizational SOPs, donor requirements, and interagency protection standards.

• Ensures safeguarding principles, confidentiality, informed consent, and data protection standards are consistently applied across all protection interventions and documentation processes.

• Ensures any delays, discrepancies, documentation gaps, or implementation challenges related to cash assistance are identified, communicated, and escalated in a timely manner to relevant management and technical teams.

• Ensures compliance with donor requirements for project archiving and filing and maintains proper labeling, archiving, and adherence to established guidelines.

Project Implementation

• Ensures high-risk and emergency cases are responded to immediately and escalated appropriately in coordination with the technical unit.

• Maintains oversight of cash assistance-related compliance processes, ensuring proper documentation, filing, digitization, and archiving in line with organizational and donor requirements.

• Proactively identifies implementation challenges, operational risks, and protection concerns, and recommend corrective actions to management.

• Leads the cash planning process, with support from the Protection Manager and ensures proper documentation and accountability processes.

• Ensure project workplans are regularly updated and project targets are on track, in coordination from the protection manager

• Supports the protection manager in preparing for monthly project follow up meetings

Coordination

• Represents the organization in relevant field-level coordination meetings and maintain effective communication with stakeholders, partners, and service providers when delegated.

• Coordinates with local authorities, specifically MoSA, to facilitate smooth implementation and referral pathways when required.

Monitoring and reporting:

• Prepares and submit timely internal and donor reports to the Protection Manager, related to MPCA activities

• Works closely with the MEAL team to support monitoring, evaluations, assessments, data analysis, and learning initiatives.

• Ensures timely completion of monitoring, data collection, analysis, verification, and reporting requirements.

• Ensures all data is reviewed and validated by the field teams before being shared with the M&E team.

Organizational Policies

• Respect the TDH’s Global Code of Conduct (GCD), Child Safeguarding Policy (CSP), Prevention from Sexual Exploitation and Abuse Policy (PSEA) and Policy on Gender and Diversity and its principles of child protection, ensuring the policy’s implementation and prompt notification of the CSP/PSEA Focal Point with any information regarding potential breaches of the policy.

• Is aware of, abides by and promotes the practices and values set out in all other TDH policies and procedures such as the Internal Regulations, Standard Operating Procedures and other policies.

Job Qualifications and competencies:

Academic Background: BS in business admin or relevant studies.

Experience: 2 to 3 years of NGO experience, preferably with cash programs

Professional Competencies:

o Good knowledge of project implementation, community engagement, and field coordination.

o Strong communication, interpersonal, and teamwork skills.

o Ability to coordinate field activities, monitor progress, and identify implementation challenges.

o Strong organisational skills, attention to detail, and ability to meet deadlines.

o Ability to engage effectively with communities, local authorities, and partner organisations.

o Good reporting, documentation, and problem-solving skills.

o Proficiency in Microsoft Office and data collection tools.

o Fluency in Arabic and professional English skills (reading, writing, speaking).

Organizational Competencies:

Personal, Social and Leadership Competencies (PSLC):

• Self-management: Manages oneself, time and priority, shows flexibility, availability and adaptability. Self-developing, Identifies and expresses development needs.

• Communication and interaction: Communicates in a clear, concise, responsible way and constructive way. Listens Actively. Shows Negotiation Skills. Manages conflict constructively.

• Teamwork: Shows solidarity. Cooperates to achieving goals. Supports and advises colleagues. Uses a collaborative attitude within and outside the department. Creates Trust.

• Mission orientation: Respects the values defined, Courage, Ambition, Respect and Commitment. Represents the Mission of Tdh and contributes to it. Acts in Tdh interest.

Technical and methodological competencies (TMC) :

• Respect for the institutional framework: Knows and respect Tdh working framework. Knows and applies the business management policies. Reports any incidents or violations. Applies security guidelines.

• Innovation & Development: Stays informed on any innovation in the field of work, contributes to their development, shares into good practices. Shares knowledge and helps to develop colleagues.

• Language & Computer skills: Fluency in Arabic, and professional level of English are mandatory. Excellent written skills in English. Masters tools and application that are activity specific: Computer literacy/Microsoft office.