Odoo ImplementerShare this vacancy
Posted on: Nov 19, 2023
Halan is looking for Odoo Implementers!
The Odoo Implementers will provide support to sers in the system; they will troubleshoot issues and develop custom reports and solutions. You will work closely with other development and implementation team members to ensure the Odoo system's successful implementation by providing expert-level support and guidance to users.
- Respond to Users' problems via help desk tickets and other communication channels, assign them to the expert, and follow up with them until they are solved.
- Fix system problems or any issues disrupting the system service that business users depend on.
- Engage with Users to handle and deliver information in reply to inquiries and concerns about products and services.
- Must track, solve, and report support issues and recommend solutions.
- Analyze, categorize, and prioritize tickets according to their level of urgency and impact.
- Collaborate with functional & technical consultants to resolve complex issues.
- Document issues and resolutions for future reference.
- Participate in the functional testing process for recently launched projects.
- Must deeply understand how Odoo systems work and can configure them to meet a Users needs.
- Skills to write Change Requests Documents.
- Minimum 1 years of experience in Odoo modules ( Accounting - Sales - Purchase - Inventory - Point of Sales - Manufacturing )
- Must have a deep knowledge of Odoo ERP systems.
- Preferred to have previous ERP Support and implementation experience.
- Strong negotiation and persuasion skills.
- Excellent Analytical thinking and problem-solving skills.
- Strong interpersonal, communication, and presentation skills.
- Excellent command of English and strong computer skills.