Chargeback Specialist

We are looking for an outstanding Chargeback Specialist to join our team at MNT-Halan!

Key Qualifications:

•  Receive new dispute from call center through Zendesk. 
•  Validate the received cases and collect the required dispute data at the same day. 
•  Ensure to provide support for chargeback / reconciliation team. 
•  Updating client bank inquires and status of the dispute cases immediately same date.
•  Ensure all incoming disputes from different channels reviewed on a daily basis. 
•  Ensure to review chargeback cases and inform the clients once cycle got over. 
•  Refund the installments that are paid by mistake. 
•  Handle all the one leg issues with the settlement team.

Key Requirements:

•   1 year experience at least at the same field or similar fields. 
•   Has a technical background about Card & wallet Business chargeback. 
•   Has a general information about the CBE regulations and Meeza bulletin.