Chargeback Specialist

We are looking for an outstanding Chargeback Specialist to join our team at MNT-Halan!

Key Qualification:

 • Receive new dispute from call center through Zendesk. 

• Validate the received cases and collect the required dispute data at the same day. 

• Ensure to provide support for chargeback / reconciliation team. 

• Updating client bank inquires and status of the dispute cases immediately same date.

 • Ensure all incoming disputes from different channels reviewed on a daily basis. 

• Ensure to review chargeback cases and inform the clients once cycle got over. 

• Refund the installments that are paid by mistake. 

• Handle all the one leg issues with the settlement team.

Key Requirements:

 • Bachelor degree. 

• 1 year experience at least at the same field or similar fields. 

• Fair English. 

• Has a technical background about Card & wallet Business chargeback. 

• Has a general information about the CBE regulations and Meeza bulletin.