Sales Support intern

We are looking for a detail-oriented and proactive Sales Support Intern to join our team and gain hands-on experience in merchant support, account management, and sales operations.

Key Responsibilities:

• Respond to daily merchant inquiries via email and chat, providing timely support and assisting in resolving basic operational issues.
• Maintain accurate merchant records and support new partners throughout the account onboarding process.
• Escalate complex or technical issues to the relevant teams and follow up to ensure timely resolution.
• Assist in activating, organizing, and archiving client contracts and related documentation.
• Support the Sales and Partnerships teams with day-to-day operational activities and administrative tasks.
• Help maintain data accuracy and prepare reports when needed.

Requirements:

• Undergraduate student.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Good knowledge of Microsoft Office applications, especially Excel.
• Ability to multitask and work effectively in a fast-paced environment.

What You'll Gain:

• Practical experience in sales support and merchant operations.
• Exposure to client onboarding and account management processes.
• Opportunities to collaborate with cross-functional teams.
• Valuable professional development and learning opportunities.