Sales Account Manager - Education

Job Title: Account Manager – Enterprise Education Sector Location: Riyadh, Saudi Arabia Department: Enterprise Sales Reports to: Country Sales Manager – Saudi Arabia Type: Full-time

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Role Overview:

We are seeking a proactive and strategic Account Manager to oversee Classera’s relationships with key clients in the enterprise education sector in Riyadh. This includes large private school groups, higher education institutions, education investors, and foundations involved in large-scale educational transformation projects. You will manage the full customer lifecycle—driving adoption, expansion, satisfaction, and retention.

This role requires a strong understanding of digital education solutions, client relationship management, and the ability to navigate complex stakeholder environments.

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Key Responsibilities:

Account Management & Relationship Building

· Serve as the primary point of contact for strategic education accounts in Riyadh.

· Build and maintain strong relationships with school group executives, university administrators, academic leadership, and IT decision-makers.

· Conduct regular account reviews, performance updates, and executive briefings.

Client Growth & Retention

· Identify opportunities for account expansion, including upselling new modules, content, licenses, and professional services.

· Manage contract renewals and ensure high levels of customer satisfaction and platform engagement.

· Work cross-functionally with implementation and customer success teams to ensure client success and value realization.

Solution Alignment & Advisory

· Understand client objectives and align Classera’s solutions to support their strategic educational goals (digital transformation, personalization, analytics, teacher training, etc.).

· Stay updated on trends in education technology and provide clients with insights and recommendations.

Reporting & Territory Oversight

· Maintain accurate and up-to-date records in CRM, including activity logs, forecasts, and account plans.

· Provide regular updates to sales leadership on key account health, opportunities, and risks.

· Monitor competitive activity and market dynamics within the Riyadh education sector.

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Qualifications:

· Bachelor’s degree in Education, Business Administration, or a related field (Master’s is a plus).

· 3–5 years of experience in account management or enterprise sales, preferably in EdTech, SaaS, or educational consulting.

· Proven experience managing large education accounts or institutional clients.

· Strong understanding of the education ecosystem in Riyadh and the Kingdom of Saudi Arabia.

· Fluent in Arabic and English; excellent communication, presentation, and relationship-building skills.

· Familiarity with learning management systems, digital content platforms, or student information systems is a plus.

. Saudi national.

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Key Attributes:

· Client-focused with a consultative sales mindset

· Highly organized, responsive, and detail-oriented

· Able to manage multiple priorities and stakeholder relationships

· Passionate about education innovation and digital learning transformation

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What We Offer:

· Competitive compensation and performance incentives

· High-impact role working with leading educational institutions in Saudi Arabia

· Opportunities for professional growth within a leading EdTech company

· A mission-driven culture focused on transforming learning experiences across the region