POS Business Operations SpecialistShare this vacancy
No longer accepting applications
Posted on: Sep 14, 2022
We're looking for a well-rounded and passionate POS Business Operations Specialist to join us at Halan!
What you will do!!!
To support operational or customer-facing systems, evaluates, recommends, and integrates (POS registers and in-store systems)
Deployment, issue resolution, and POS optimization during downtime being responsible for card production with our partners.
Provides technical support for retail store systems and infrastructure components, such as point-of-sale (POS) systems and shops.
Ensure customers receive day-to-day technical support for POS terminals, systems, and hardware. The POS system is installed, configured, and troubleshot by a specialist.
- Sending monthly POS transaction report to PMS. Return rendition to Central Bank on monthly basis
- Work with E-Channels Operations to apply rebate where necessary.
- Managing POS Merchant settlements & reconciliation by working with e-channels support to ensure merchants POS disputes are resolved
- Reviewing of concession requests from branches to ensure conformity.
- Keeping and updating SLAs/MOUs with our PTSPs/Vendors.
- Resolving all POS operations and settlement issues/calls.
- Sending monthly POS transaction report to PMS. Return rendition to Central Bank on monthly basis.
Who you are!!
- Bachelor's degree in business or related field.
- 2 years experience in POS operations.
- Excellent written and verbal communication skills.
- Excellent written and verbal English.